Question 1

Do Malaysian passport holders need a visa for China?

Accepted Answer

Malaysian passport holders currently enjoy 30-day visa-free entry to mainland China. No advance visa application is required for tourist stays of up to 30 days. Ensure your passport is valid for at least 6 months beyond your travel dates.

Question 2

What is included in this tour package?

Accepted Answer

This tour package includes: Return Flights Ticket & Baggage Allowance (23kg x1); 7 Nights Hotel (4💎); All meals as per itinerary; Airport taxes; Gratuities; TUNE Travel insurance (Up to 74 years old); Entrance fees per itinerary; Professional tour leader / local guide.

Question 3

What is not included in the tour price?

Accepted Answer

Not included: Personal expenses; Compulsory Tour; Optional Tour; Excess baggage; Entry visa (If applicable); Additional costs due to force majeure; Other unspecified expenses.

Question 4

How much deposit is required and when is the balance due?

Accepted Answer

A deposit of 30% of the total tour price is required at time of booking to secure your seat. The remaining balance must be paid in full at least 45 days before the departure date. Bookings made within 45 days of departure require full payment at the time of booking.

Question 5

What is the cancellation policy?

Accepted Answer

Cancellations more than 45 days before departure: deposit is non-refundable. 30–44 days: 50% of total price. 15–29 days: 75% of total price. 0–14 days or no-show: 100% of total price forfeited. All cancellations must be made in writing to Golden Tropics Travel.

Question 6

Is this departure guaranteed?

Accepted Answer

Departures are subject to minimum group size. Golden Tropics Travel will confirm guaranteed departure status at least 21 days before the scheduled date. If a tour is cancelled due to insufficient bookings, a full refund is provided or you may transfer to another available departure.